OFFICIAL COLLABORATION WITH SMILEY®
UK Royal Mail 48 Tracked.*ESTIMATED DELIVERY:- 2 to 5 working days from dispatch.
FREE on orders £75 and Over OR £4.99 on orders under £75
UK Royal Mail 24 Tracked £5.99 *ESTIMATED DELIVERY:- 1 to 4 working days from dispatch.
Order before 3.30 pm Weekdays for Same Day Royal Mail Dispatch - *Royal Mail Delivery Times are Not Guaranteed
UK DHL NEXT WORKING DAY DELIVERY £7.99 (Order Before 2.30 pm Weekdays for same day DHL dispatch)
UK ROYAL MAIL SATURDAY DELIVERY £10.99 (Order before 3.30 pm Friday - Delivery Usually Before 1pm SAT)
FREE LOCAL CLICK & COLLECT : PICK UP FROM OUR STORE : 57 PARK ST. BRISTOL. BS1
USA & WORLDWIDE (Non EU) DELIVERY: FREE* on orders £150 GBP+*or £15.00 GBP (aprox $20 USD) for orders under £150 GBP Royal Mail International Tracked (Delivery Est. 5 to 10 working days from Dispatch) *Max. Weight 2kg
DHL EXPRESS to USA £29.99 GBP (aprox $35.99 USD) Delivery 2 to 3 Working Days from Dispatch Max. Weight 5KG
DHL EXPRESS to AUSTRALIA £35.00 GBP (aprox $60.99 AUD) Delivery 4-5 working days from Dispatch Max. Weight 5KG
THERE MAY BE DELAYS TO SOME COUNTRIES DUE TO THE PANDEMIC SITUATION &/OR CUSTOMS DELAYS.
You can check Royal Mail International Updates to see LATEST NEWS of any disruption of service to or within your country
THE UK UNFORTUNATELY LEFT THE E.U CUSTOMS UNION ON 1ST JANUARY 2021 . WE ARE VERY SORRY BUT DUE TO THE COMPLEXITY OF THIS AND TO AVOID CUSTOMERS HAVING UNEXPECTED CUSTOMS IMPORT CHARGES WE HAVE TEMPORARILY SUSPENDED SHIPPING TO THE E.U. UNTIL FURTHER NOTICE,
WE CANNOT CURRENTLY SHIP TO UKRAINE DUE TO THE CURRENT SECURITY SITUATION.
WE DO NOT SHIP TO THE RUSSIAN FEDERATION FOR THE FORESEEABLE FUTURE.
We aim to dispatch orders the same day if received before 3.30 pm UK time (DHL before 2.30 pm UK time) on week days or by next working day for orders received after 3.30 pm (DHL after 2.30 pm) or on weekends & holidays. Delivery time estimates are from dispatch. You will receive an email with tracking number & tracking links as soon as your order has been processed, packed & is ready for next dispatch.
Please click here to go to our full delivery & returns information page.
*A retrospective excess weight surcharge may be requested before shipping Royal Mail INTERNATIONAL orders weighing OVER 2kg or DHL orders OVER 5kg or a remote area surcharge for DHL orders to international addresses in remote areas.
RETURN for REFUND or EXCHANGE WITHIN 30 DAYS OF DELIVERY ON ALL ORDERS. (EXTENDED TO 14 DAYS AFTER XMAS FOR ORDERS PLACED FROM 15th NOV TO 8th DEC...I.E.RETURN BY 8th JAN 2023*)
FREE UK TRACKED RETURNS on ALL UK ORDERS that are posted back within *Returns Deadline. A FREE ROYAL MAIL UK POSTAGE RETURNS LABEL WILL BE INCLUDED with your delivery. You can return from any UK Post Office OR you can now Book a Royal Mail COLLECTION from your address for 72 Pence. https://send.royalmail.com/collect/youritems
We will REFUND Or if you prefer EXCHANGE, FREE of re-posting charge in UK, any goods purchased on this site provided they are posted back within the returns deadline* & are received back unused & unworn in original condition with original labels / shoeboxes.
We also provide a 3 Months Faulty Goods Guarantee in case an item develops a fault that is not deemed to be caused by accident, miss-use, maltreatment, incorrect washing or fair wear & tear. Please CLICK HERE to see our full delivery and returns information page.
This is in accordance with your Statutory Rights & The UK & EU Distance Selling Laws.