Returns
RETURN for REFUND or EXCHANGE WITHIN *30 DAYS OF DELIVERY ON ALL ORDERS. (*Extended to 14 days after Xmas for orders placed from 15th Nov 2025 - i.e Return by 8th January 2026 or within 30 days of delivery, whichever is later*)
FREE UK TRACKED RETURNS on ALL UK ORDERS that are posted back within Returns Deadline* A FREE ROYAL MAIL UK POSTAGE RETURNS LABEL WILL BE INCLUDED with your delivery. You can return from any UK Post Office OR you can now Book a Royal Mail COLLECTION from your address for 72 Pence. https://send.royalmail.com/collect/youritems
CONDITIONS- We will REFUND (Or if you prefer EXCHANGE withiin the UK, FREE of re-posting charges) any goods purchased on this site provided they are posted back within the returns deadline* & are received back unused & unworn in original condition with original labels / shoeboxes where applicable.
INTERNATIONAL RETURNS: Returns from outside the UK may be made If posted back within returns deadline* as per our returns conditions for a REFUND of the item(s) once recieved back. International Return Postage is at the customers own cost and responsibility. We recomend to use an economy tracked service and please ensure that the customs declaration is marked as RETURN , to ensure that it is not held up or charged by UK customs on it's way back. If an exchange is desired and available you will need to re-order the item(s) you require.
RETURNS ADDRESS:-
Cooshti Ltd. ( Returns Dept.)
57 Park St.
Bristol.
BS1 5NU
UNITED KINGDOM
We also provide a 3 Months Faulty Goods Guarantee in case an item develops a fault that is not deemed to be caused by accident, misuse, maltreatment, incorrect washing or fair wear & tear. In the event of any doubt or dispute we will refer the fault to the brand / supplier / manufacturer for their assesment.
This is in accordance with your Statutory Rights & The UK & EU Distance Selling Laws.